HealthEast ambulance moves into new digs in the Beacon Bluff Business Center

left to right - Brad Anderson, Senior Director of HealthEast Medical Transportation; Ann Schrader, HealthEast Care System Chief Operating Officer; Saint Paul Mayor Chris Coleman; and Port Authority President Louis Jambois
Several dreams moved closer to reality this summer with the completion and opening of the new HealthEast Medical Transportation facility at the corner of Reaney Avenue and Arcade Street on Saint Paul’s East Side.
“It has been a 25-year journey that has gotten us to this point,” said Ann Schrader, chief operating officer of HealthEast Care System. “Now we can start living the vision we’ve dreamed about for all these years.”
But perhaps more significantly, the new transportation facility, constructed on what was once a 3M Co. parking lot and equipment storage area, also represents dreams for the future of the East Side.
“It’s really an important step to reclaim the jobs that were lost when businesses like 3M and Whirlpool went away,” said Saint Paul Mayor Chris Coleman, who joined Port Authority President Louis Jambois and HealthEast officials in an Aug. 18 ribbon-cutting ceremony that dedicated the 4.5-acre facility.
“This marks the beginning of the reshaping of the whole East Side,” Coleman predicted.
Built at a cost of $5.1 million, the new facility is a major multipurpose building. It’s part of the Port Authority’s initiative to redevelop the old 3M campus.
“I don’t think we could have done this without the Port’s help – particularly their financial expertise,” said Brad Anderson, System Director for HealthEast Medical Transportation. “They helped us line up a lot of partners, including federal and state resources.”
In addition to a massive indoor parking lot for HealthEast’s fleet of ambulances and medical-transportation vehicles, the sprawling one-story building houses a 10-bay automotive maintenance shop that is also open to the general public, plus a 911 dispatch center that will serve 10 communities in northern Dakota County. The communications center also will coordinate a variety of medical transportation services, using GPS technology to track locations.
Ambulances dispatched from the building now average 30,000 runs – or 82 dispatches a day — ranging from emergency calls to non-emergency patient transportation for such things as doctor appointments.
Equally significant is the new facility’s training and education area that includes a 100-seat conference center, a simulation training area with remote television capability, plus a large computer lab for other training exercises.
“Part of our strategic planning is to provide a continuity of service by having doctors and nurses train together with paramedics and EMTs,” Anderson noted. “We can provide it by having these professionals come to our EMT campus or teleconference or use online services. It’s all together under one roof.”
Anderson says the new East Side facility is a vast improvement – and more than twice as big – over the old transportation facility at Dale Street and Como Avenue that had housed HeathEast Medical Transportation since 1995.
“In the winter, the ambulances sat outside and the crews had to keep them running so that the equipment didn’t get too cold for the patients,” Anderson recalled. “We had a conference room, but it could only hold 20 people.”
Coincidentally, 2010 also marks the 100th anniversary for the ambulance service, which traces its origins back to 1910, when an entrepreneur named Henry Olson converted a Model “A” Ford into an emergency vehicle. After 75 years and several mergers, the service became part of the HealthEast Care System in 1986. It’s now part of an integrated system that includes four hospitals (Bethesda, St. Joseph’s, St. John’s and Woodwinds Health Campus), plus 14 primary and specialty care clinics and other services.
For Anderson, who went to work for the ambulance service 35 years ago when he got an after-school job washing vehicles, the opening of the new transportation facility is a highlight of his career.
“At the end of the day, what we do is a business,” Anderson said. “But I don’t think I would have stayed with it all these years if it hasn’t been something more than that. I think most of us feel that we’re serving the community first and everything else comes after that.
“We have this great new facility, but the general public will never see it,” he added. “What they will see, many of them, is the inside of an ambulance. Our personnel are the first line of contact with patients who need health services. This new building is part of our goal to deliver some of the best-quality care anywhere.”








