Posted April 4, 2019
Terrybear
St. Paul, MN
Salary:
Benefits:
Yes
Education:
Experience:
Yes

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Job Description

As an engraving specialist, you will work as part of a team to personalize products using laser and rotary engraving machines operated by graphic software. You will also assist other teams with personalization projects as needed for customer orders, display samples, and new products. This entry-level position reports to the Personalization Services Manager.

*Key Accountabilities*

Engraving
· Personalize products using rotary and laser engraving technologies
· Provide accurate and timely personalization
· Learn and master software specific to engraving applications (training provided)
· Inspect products before and after personalization to ensure that all quality standards are met
· Meet established efficiency and productivity standards

Administrative

· Correspond with customers via email to finalize engraving details

· Record engravings as they are completed

· Update engraving templates and guidelines as needed

Customer Service

· Collaborate with other departments as necessary to provide excellent and timely customer service to Terrybear customers

Education and Experience

§ Associate degree or equivalent experience

§ Experience in a production environment is preferred

§ Engraving experience is a plus (training is provided)

§ Some experience in customer service is preferred

Competencies (Behaviours and Technical Skills)

§ Attention to detail – excellent spelling and typing skills required

§ Positive team player

§ Proficiency in Microsoft Excel, Outlook, and Word

§ Graphic design software experience a plus – such as Adobe Creative Suite

Job Type: Full-time

Experience:

  • Outlook: 1 year (Preferred)
  • Excel: 1 year (Required)
  • Microsoft Word: 1 year (Required)
  • Adobe Creative Suite: 1 year (Preferred)

Education:

  • Associate (Preferred)

Benefits offered:

  • Paid time off
  • Parental leave
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Gym memberships or discounts
  • Employee discounts
  • Flexible schedules

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